Simple Transparent Pricing

Start on a trial. Scale as you grow. Fixed platform fees with managed AI included; overage metered, or bring your own.

Starter

Free 14-day trial

Try EmberNest with managed AI included

Includes £5 of managed AI a month

  • ✓ 1 app of any type
  • ✓ Up to 100 contacts
  • ✓ Or bring your own model key
  • ✓ Community support
  • ✓ EmberNest branding

Professional

£149 /month

For growing businesses

Includes £50 of managed AI a month

  • ✓ Up to 5 apps
  • ✓ Up to 10,000 contacts
  • ✓ Email support
  • ✓ Remove EmberNest branding
  • ✓ 90-day data retention
  • ✓ Basic analytics
  • ✓ AI overage metered and itemised, or bring your own
Most Popular

Business

£449 /month

For established businesses

Includes £150 of managed AI a month

  • ✓ Up to 20 apps
  • ✓ Unlimited contacts
  • ✓ Priority support
  • ✓ Custom branding
  • ✓ 1-year data retention
  • ✓ Advanced analytics
  • ✓ API access & webhooks
  • ✓ Connect your own AI providers

Enterprise

From £1,500 /month

For large organisations

AI on your terms: bring your own, managed, or a usage commitment

  • ✓ Unlimited apps
  • ✓ Dedicated support
  • ✓ White-label options
  • ✓ Retention to your policy
  • ✓ Custom analytics
  • ✓ Full API access
  • ✓ SLA guarantees
  • ✓ Dedicated account manager

Platform fees cover the software, hosting, support and a set allowance of EmberNest-managed AI, shown on each plan. AI model usage is separate beyond that: overage is metered and itemised on your bill, with limits and alerts — or bring your own on eligible plans: an existing Claude, OpenAI or Azure subscription, an OpenRouter account, or local models via EmberConnector.

Your plan

Free trial to Enterprise

Your EmberNest subscription, billed per account. It sets your apps, contacts and support, and includes your managed-AI allowance.

Product instances

e.g. Missions from £295/month per customer

Some products are priced per end customer, as a separate line from your plan. Each instance's AI allowance (£25 for Missions) joins your account's pool.

Deployment

SaaS by default · Dedicated from £2,500/month

Where EmberNest runs. Dedicated, white-label and self-hosted change the hosting, not what your plan includes.

Deployment Options

Choose where EmberNest runs. Deployment is separate from your plan: it changes the hosting, not what the plan includes.

SaaS

From £149/month

Shared infrastructure, managed by us

  • ✓ Quick setup (minutes)
  • ✓ Automatic updates
  • ✓ Managed backups
  • ✓ No infrastructure to manage
Best For Small businesses, startups

Dedicated

From £2,500/month + setup

Your own isolated environment on our cloud

  • ✓ Isolated infrastructure
  • ✓ Custom branding
  • ✓ Your own domain
  • ✓ Dedicated resources
Best For Agencies, consultants, multi-location businesses

Franchise & White-label

From £5,000/month · setup from £50,000

Run EmberNest as your own platform

  • ✓ Full white-label rights
  • ✓ Unlimited tenants
  • ✓ Revenue share programme
  • ✓ Dedicated account manager
Best For Franchise operators, resellers, corporate groups

Self-Hosted

From £50,000 setup + annual support

Run in your own infrastructure

  • ✓ Complete control
  • ✓ On-premise deployment
  • ✓ Data never leaves your network
  • ✓ Custom compliance configurations
Best For Enterprise, government, regulated industries

Addons Extras

Extend your plan with additional capabilities.

Additional apps £30/app/month
Additional users £15/user/month
Extended retention £50/month
AI usage Allowance included, then metered — or bring your own
Custom integrations From £2,500
Training & onboarding From £750
Priority support £250/month

Frequently Asked Questions

What about AI and model costs?

Every plan includes a set amount of EmberNest-managed AI each month: £5 on the trial, £50 on Professional and £150 on Business; Enterprise terms are agreed per contract. Beyond the allowance, usage is metered and shown on your bill line by line, with limits and alerts so it cannot run away. Or, on eligible plans, run it on an account you already pay for.

Can I use my own AI subscription or OpenRouter account?

Yes. Connect an existing Claude, OpenAI or Azure subscription, an OpenRouter account, or local models through EmberConnector, and your usage is billed by that provider, not by us. We will help you choose what fits your workload.

Can I switch plans later?

Yes! You can upgrade or downgrade at any time. Changes take effect immediately, and billing is prorated.

What happens when I hit my limits?

We'll notify you as you approach limits. You can upgrade, or we'll help you optimise your usage.

Do you offer discounts for non-profits?

Yes! Non-profits, educational institutions, and open source projects get 50% off any plan.

What's included in support?

All plans include access to documentation and community forums. Paid plans add email support, and Enterprise includes dedicated support channels.

Can I bring my own storage and secrets management?

Yes! Business and Enterprise plans support connecting your own storage accounts and secrets vaults for complete data sovereignty.

Ready to get started

Start free. Upgrade when you're ready. No credit card required.